Legal information
Privacy policy
Last updated: June 2026
Data controller
Nuna Terra Perú, a travel agency based in Cusco, Peru, is responsible for processing the personal data you provide through this website, WhatsApp, email or social media.
This policy complies with Peruvian Law No. 29733 — Personal Data Protection Law and its regulations.
Data we collect
We only collect the data needed to answer your inquiry and organize your trip:
- Contact details: name, email, phone / WhatsApp and country.
- Trip details: tentative dates, destinations of interest, number of travelers and preferences.
- Data required to book third-party services: full name and ID/passport number (only when you confirm a booking).
- Basic technical browsing data (device type, pages visited) for statistical purposes.
Purpose of processing
- Answer inquiries and send requested quotes.
- Manage bookings, payments and the operation of contracted services.
- Send information about your trip (confirmations, reminders, instructions).
- With your consent, send you Nuna Terra Perú news and promotions.
- Comply with legal, accounting and tax obligations.
Legal basis and consent
We process your data based on your consent (when you submit a form or write to us), the performance of the contract when you book a service, and compliance with legal obligations.
You can withdraw your consent for commercial communications at any time by writing to us.
Storage and retention
Your data is stored on secure cloud platforms that meet international security standards. We keep data while there is an active relationship with you and, afterwards, only for the periods required by Peruvian law.
Who we share data with
We do not sell or rent your personal data. We only share it when necessary to operate your trip:
- Travel providers involved in your itinerary (hotels, transport, operators, official ticket offices).
- Technology providers that support our site and communications (web hosting, database, messaging).
- Competent authorities when legally required.
Cookies
This site uses technical cookies necessary for its operation and, eventually, statistical cookies to understand how the site is used. You can configure your browser to block or delete cookies; some features may be affected.
Your rights
Under Law No. 29733 you may exercise your rights of Access, Rectification, Cancellation and Opposition at any time, as well as withdraw your consent.
To exercise them, write to info@nunaterraperu.com indicating your name, the right you wish to exercise and a contact channel. We will respond within the legal deadlines.
Security and changes
We apply reasonable technical and organizational measures to protect your data: encrypted connections (HTTPS), restricted access and certified providers.
We may update this policy to reflect regulatory or operational changes. The current version will always be published on this page.
Questions about your personal data?
Write to us to exercise your rights or resolve any privacy question.